Patron-Focused Library Circulation Specialist

Illinois; Bolingbrook, Northern (IL, KY); Ibrido; USD 23.000 - 36.000; Part-time

Vantaggi offerti da questo lavoro

Paid Time Off (Vacation, Holidays, etc

IMRF Pension

Voluntary Life Insurance

457(b) Plan

Staff Library Card

Employee Assistance Program

Professional Development

Descrizione del lavoro

Fountaindale Public Library District in Bolingbrook, IL seeks a part-time Circulation Aide to support patron services, account setup, and general inquiries. You will handle card registrations, fines, and materials, ensuring privacy and friendly, consistent service.

This role involves evening and weekend shifts in a busy library setting. Requirements include a high school diploma or GED and at least one year of customer service experience, preferably in libraries.

Competenze

• Requires a High School diploma or GED.
• At least one year of customer service experience, preferably in a library setting.
• Ability to manage and prioritize multiple tasks with independent judgment.
• Strong English communication skills; Spanish a plus.

Mansioni

• Provide gracious, consistent service to internal and external customers.
• Explain and enforce library policies while safeguarding privacy.
• Handle circulation desk tasks: card registrations, renewals, check-in/out, and holds.
• Collect fees and fines; manage patron financial matters discreetly.
• Assist patrons with self-checkout, returns, and locating materials.
• Support catalog and public copier/fax/scanner use; assist with program registrations.

Conoscenze

Customer service

Multi-tasking

Productivity suites

Integrated library systems

Judgment and discretion

Change management

Tablet usage

English communication

Spanish language (plus)

Formazione

High School diploma or GED

Strumenti

Productivity suites

Integrated Library System (ILS)

Public catalog systems

Descrizione del lavoro

Fountaindale Public Library District in Bolingbrook, IL seeks a part-time Circulation Aide to support patron services, account setup, and general inquiries. You will handle card registrations, fines, and materials, ensuring privacy and friendly, consistent service.

This role involves evening and weekend shifts in a busy library setting. Requirements include a high school diploma or GED and at least one year of customer service experience, preferably in libraries.