Patron-Facing Circulation Assistant (Part-Time)

Bergen County Cooperative Library System; Upper Saddle River (NJ); On-site; USD 23,000 - 28,000; Part time

Job summary

The Upper Saddle River Library is seeking a part-time Circulation Library Assistant. The Circulation Library Assistants perform day-to-day duties and support librarians across departments.

Responsibilities include open/close procedures, desk assistance, cataloging holds, and aiding with technology and digital resources. The role emphasizes customer service and teamwork within the library system, reporting to the Head of Circulation.

Qualifications

• Familiarity with library offerings and circulation duties.
• Ability to use library technologies and digital resources.
• Strong communication skills—written and spoken.

Responsibilities

• Open procedures and close operations.
• Assist patrons at the circulation desk and by phone with checkouts, holds, and account updates.
• Assist with library technology and digital services (ILS, website, public computers, printing).
• Provide reference assistance and direct complex inquiries to librarians.
• Handle book drops, shelving, and holds fulfillment.
• Support Children’s, Young Adult & Community Outreach, and Adult Services librarians as needed.
• Report to Head of Circulation and Library Director.

Skills

Knowledge of library offerings

Knowledge of circulation duties

Knowledge of relevant technologies

Warm and welcoming attitude to patrons

Tactful and courteous with the public

Written and oral communication

Follow oral and written instructions

Teamwork and collaboration

Independent work and task management

Time management

Emotional intelligence

Mature judgment and initiative

NJ First Residency compliance

Tools

BCCLS ILS

Job description

The Upper Saddle River Library is seeking a part-time Circulation Library Assistant. The Circulation Library Assistants perform day-to-day duties and support librarians across departments.

Responsibilities include open/close procedures, desk assistance, cataloging holds, and aiding with technology and digital resources. The role emphasizes customer service and teamwork within the library system, reporting to the Head of Circulation.