Patron-Focused Library Assistant (Evenings & Weekends)

Arlington County; Arlington (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vacation and sick leave

Commuter transportation subsidies

Tuition reimbursement

Retirement plan

Job summary

Arlington County Public Library is seeking a Full-time Library Assistant to support patrons with circulation, technology help, and information about collections and programs at Central Library.

Role includes evenings and weekends, duties spanning circulation tasks, tech assistance, and guiding visitors. Minimum qualifications include an associate degree or two years of college and prior library customer service experience.

Qualifications

• Associate degree or two years of college course work from an accredited college or university in a related field.
• Some library experience providing customer service that includes resolving patron problems, explaining policies and procedures, providing information, and/or processing materials in a library environment.

Responsibilities

• Performing circulation tasks, including issuing library cards, placing items on reserve, locating materials, assessing fines, and processing payments.
• Assisting patrons with technology services, such as navigating the library catalog, accessing electronic resources, and using digital tools
• Responding to inquiries about library facilities, coordinating the use of computer and audiovisual equipment for meeting rooms, and troubleshooting issues with public computers, copiers, and printers
• Providing information on library programs, equipment availability, and facility usage across the library system
• Interviewing and assisting patrons in selecting physical and digital materials, and answering questions about collections, services, and resources
• Supporting collection management, including re-shelving materials, preparing shelving carts, identifying lost or damaged items, and completing circulation reports accurately
• Helping maintain a safe and welcoming environment by enforcing library policies and assisting with opening and closing procedures
• Participating in library initiatives, including systemwide programs, committees, and meetings as assigned

Skills

Customer service

Communication

Teamwork

Bilingual English/Spanish

Education

Associate degree / 2 years college

Tools

Cash register

Public computers

Tablets

eBooks

Printers

Job description

Arlington County Public Library is seeking a Full-time Library Assistant to support patrons with circulation, technology help, and information about collections and programs at Central Library.

Role includes evenings and weekends, duties spanning circulation tasks, tech assistance, and guiding visitors. Minimum qualifications include an associate degree or two years of college and prior library customer service experience.