Patron Experience Clerk - Library Circulation

Bullitt County Public Library; Louisville (KY); On-site; USD 28,000 - 34,000; Full time

Job summary

Bullitt County Public Library is seeking a Circulation Clerk to provide high levels of customer service to library patrons and manage routine circulation tasks. Responsibilities include processing holds, handling payments, assisting with catalog searches, and supporting events.

The role requires basic computer skills, strong communication, and the ability to work with the public. This on-site position emphasizes accuracy in desk duties and literature handling as part of daily operations.

Qualifications

• High School Diploma or GED.
• Basic computer experience with standard office software, including Microsoft Office products, email, and internet usage.

Responsibilities

• Assist patrons with basic needs and inquiries in a friendly, courteous manner.
• Process holds and circulate library materials, and handle payments.
• Answer calls, direct inquiries, and assist with meeting room reservations.
• Assist patrons with catalog search, readers advisory, and basic computer use.
• Maintain shelving, records, and filing per library policies.
• Support library events and daily operations as assigned.

Skills

Reading & writing

Oral & written communication

Public interaction

Teamwork

Filing skills

Math skills

Following directions

Education

High school diploma or GED

Job description

Bullitt County Public Library is seeking a Circulation Clerk to provide high levels of customer service to library patrons and manage routine circulation tasks. Responsibilities include processing holds, handling payments, assisting with catalog searches, and supporting events.

The role requires basic computer skills, strong communication, and the ability to work with the public. This on-site position emphasizes accuracy in desk duties and literature handling as part of daily operations.