Patron Experience & Campaign Marketing Coordinator

Emerald City Music; Seattle (WA); Hybrid; USD 33.000 - 41.000; Teilzeit

Benefits dieser Stelle

Hybrid work arrangement

Evening/weekend events

Nonprofit arts experience

Zusammenfassung

Emerald City Music is seeking a Marketing and Patron Engagement Coordinator to handle email marketing, social media, digital advertising, grassroots promotion, and patron communications. This role also supports front-of-house and produces content during concert weeks.

Reporting to the Executive Director and collaborating with the Artistic Director, the ideal candidate is an excellent writer, highly organized, and comfortable moving between digital marketing, content production, patron service,

Qualifikationen

• Excellent writing, editing, and proofreading skills.
• Ability to communicate artistic programming clearly and invitingly.
• Experience creating content for email, social media, websites, or other digital channels.
• Strong organizational skills and the ability to manage multiple deadlines.
• Comfort creating brand-consistent materials in Canva or a similar platform.
• Strong interpersonal skills and comfort engaging with patrons, artists, volunteers, and community partners.
• Sound judgment when publishing content publicly.
• Ability to work independently while collaborating within a small team.
• Availability for scheduled evening and weekend performances in Seattle and Olympia.

Aufgaben

• Collaborate on social media strategy and editorial calendar.
• Draft social media copy and create or adapt simple graphics, videos, and other visual content for organic and paid social media.
• Schedule and publish approved content across ECM's social media platforms.
• Build and place approved paid campaigns, and track performance.
• Produce timely content during concert weeks, including coverage of rehearsals, performances, artists, behind-the-scenes activity, and patron experiences.
• Monitor comments and messages and respond to routine inquiries or direct them to the appropriate staff member.
• Collaborate with leadership on email strategy and scheduling; draft 2–3 promotional emails per month.
• Create and send pre-concert informational emails to ticket holders for each program.
• Review basic performance measures, including opens, clicks, and ticket-purchase activity.
• Attend ECM events in Seattle and Olympia; assist with front-of-house setup/teardown.
• Manage Seattle box office and patron check-in; respond to routine questions.
• Provide an organized, welcoming experience for patrons, artists, volunteers, and partners.
• Maintain an integrated marketing calendar and coordinate posters/flyers in high-traffic locations.
• Perform other related marketing or patron-engagement duties.

Kenntnisse

Writing

Content creation

Social media experience

Email marketing

Organization

Canva

Interpersonal skills

Evening/weekend availability

Ausbildung

Bachelor's degree in music, arts admin, or communications

Tools

CRM platforms

Ticketing systems

Email marketing tools

Social media schedulers

Jobbeschreibung

Emerald City Music is seeking a Marketing and Patron Engagement Coordinator to handle email marketing, social media, digital advertising, grassroots promotion, and patron communications. This role also supports front-of-house and produces content during concert weeks.

Reporting to the Executive Director and collaborating with the Artistic Director, the ideal candidate is an excellent writer, highly organized, and comfortable moving between digital marketing, content production, patron service,