Strategic Communications & PR Manager - Arts & Audiences

CAPA-Columbus Association for the Performing Arts; Columbus (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement savings plan

Paid time off and holidays

Wellness programs

Paid time off

Wellness programs

Job summary

CAPA-Columbus Association for the Performing Arts seeks a Communications and PR Manager to craft patron communications and PR assets. You will drive ticket sales via email, SMS, publications, and surveys, while growing brand awareness using data-driven insights.

You will manage digital, print, and cross-functional campaigns, collaborating with internal teams and vendors to deliver compelling content and measurable results for Columbus audiences.

Qualifications

• Strong creative writing ability.
• Copy editing and proofreading skills.
• Highly organized and detail-oriented.
• Experience with Canva and Adobe Creative Cloud.
• Experience with email marketing platforms such as Wordfly.
• Ability to learn new tools like Audience Access and Tessitura.
• Excellent problem solving and planning skills.
• Proficient with Microsoft Office applications.

Responsibilities

• Train in email/social/website platforms and processes.
• Attend concerts to learn setup and marketing table procedures and POS.
• Design, build, and execute email campaigns; manage lists and segmentation.
• Track email performance metrics (open, click, conversion).
• Develop SMS campaigns and segment contact lists for messaging.
• Maintain website updates for concerts and content.
• Create copy for digital promotions and ads.
• Design print communications and coordinate with external vendors.
• Create quarterly newsletters; write and distribute press releases.
• Maintain and update website with concerts, tickets, updates, blogs, press releases, and videos.
• Create copy for digital advertising and print communications.
• Design concert programs and coordinate with print vendors; create quarterly newsletter; distribute press releases; support media exposure.
• Prepare staff and interviewees for interviews/public appearances.
• Lead cross-functional collaboration with creative teams and other departments.
• Assist with special events.

Skills

Creative writing

Copy editing

Organization

Canva

Adobe Creative Cloud

Wordfly

Audience Access

Tessitura

Microsoft Office

Problem solving

Planning

Education

Bachelor’s degree in PR/communications/marketing or related field

Tools

Canva

Adobe Creative Cloud

Wordfly

Audience Access

Tessitura

Excel

Outlook

PowerPoint

Word

Job description

CAPA-Columbus Association for the Performing Arts seeks a Communications and PR Manager to craft patron communications and PR assets. You will drive ticket sales via email, SMS, publications, and surveys, while growing brand awareness using data-driven insights.

You will manage digital, print, and cross-functional campaigns, collaborating with internal teams and vendors to deliver compelling content and measurable results for Columbus audiences.