Patron Services Specialist — Library Support

Fulton County, GA; Georgia; On-site; USD 34,000 - 42,000; Full time

Job summary

Fulton Public Library System is seeking staff for a range of permanent, temporary and part-time positions across multiple branches. The on-site roles involve assisting patrons, processing materials, and handling circulation duties.

Applicants should have a high school diploma or GED, with preference for an associate degree and at least one year of customer service experience. Training will cover library procedures and voter registration support.

Qualifications

• High School Diploma or GED required; Associates Degree preferred.
• One year of work experience in customer service.
• Knowledge of library services is helpful.

Responsibilities

• Provides customer service to patrons and assists with circulation desk tasks.
• Assists patrons with fines, holds, library card applications and book/material requests.
• Operates the library's automated circulation system and processes materials.
• Supports voter registration information and responds to general inquiries.

Skills

Customer service

Cash handling

Voter registration assistance

Education

High School Diploma or GED

Associates Degree preferred

Job description

Fulton Public Library System is seeking staff for a range of permanent, temporary and part-time positions across multiple branches. The on-site roles involve assisting patrons, processing materials, and handling circulation duties.

Applicants should have a high school diploma or GED, with preference for an associate degree and at least one year of customer service experience. Training will cover library procedures and voter registration support.