Patient Treatment and Financial Coordinator (Dental Office)

Advanced Dental Care of Austin; Austin (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

PTO

Paid Holidays

401(k)

Health Insurance

Growth opportunities

Job summary

Advanced Dental Care of Austin is searching for a Patient Treatment & Financial Coordinator to enhance patient experience and treatment acceptance. This role focuses on building trust with patients, leading them through insurance and financing conversations smoothly.

Successful candidates will have over 2 years in dental coordination or front office roles and a firm grasp of dental terminology. Compensation starts at $22/hr, offering further potential based on performance and includes various

Qualifications

• 2+ years of dental treatment coordination or front office experience.
• Strong understanding of dental terminology, insurance, and patient financial conversations.
• Experience presenting treatment and helping patients move forward.

Responsibilities

• Present treatment plans clearly and confidently.
• Help patients understand insurance, financial options, and next steps.
• Overcome barriers with empathy, education, and problem solving.
• Follow up on unscheduled treatment consistently.
• Help patients schedule and commit to their care.
• Support the administrative team when needed.

Skills

Building trust

Patient education

Organizational skills

Insurance discussion

Team collaboration

Tools

Open Dental

Financing platforms

Job description

Patient Treatment & Financial Coordinator - Northwest Austin | Full-Time | $22–26/hr + Bonus Potential + Benefits

At Advanced Dental Care of Austin, we believe patients deserve more than a diagnosis—they deserve clarity, confidence, and a clear path toward better health.

That’s why we’re looking for an exceptional Patient Treatment & Financial Coordinator to join our growing team.

This role is perfect for someone who can build trust, communicate value, and help patients confidently move forward with the treatment they need—without ever feeling pushy or “salesy.”

This Could Be a Great Fit If You:

• Build trust quickly and communicate with confidence
• Know how to educate patients without pressure
• Are organized, detail-oriented, and follow through
• Can discuss insurance, financing, and treatment value comfortably
• Thrive in a team that values growth, accountability, and relationships

What You’ll Do:

• Present treatment plans clearly and confidently
• Help patients understand insurance, financial options, and next steps
• Overcome barriers with empathy, education, and problem solving
• Follow up on unscheduled treatment consistently
• Help patients schedule and commit to their care
• Support the administrative team when needed

Experience We’re Looking For:

• Required:2+ years dental treatment coordination or front office experience
• Strong understanding of dental terminology, insurance, and patient financial conversations
• Experience presenting treatment and helping patients move forward

Preferred:

• Experience with Open Dental
• Experience with financing platforms and patient payment options

Compensation & Benefits

• $22-26/hour, depends on experience
• Performance bonus potential
• PTO
• Paid Holidays
• 401(k)
• Health Insurance access
• Growth and Leadership Development opportunities

Our Core Values (CARE) are

• Continuous Improvement
• Accountability
• Relationships
• Excellence

We’re looking for someone who owns outcomes—not excuses.