Treatment Coordinator

North Austin Dentistry; Austin (TX); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

401(k)

Employee discount

Paid time off

Job summary

North Austin Dentistry in Austin, TX seeks a motivated, personable, sales-driven professional to guide prospective patients through implant-based restorative treatments, building trust and communicating value during consultations.

This full-time, on-site role focuses on transforming inquiries into accepted treatment plans, coordinating with the clinical team, and achieving conversion targets while maintaining patient-centered care.

Qualifications

• Experience in consultative sales, treatment coordination, or another relationship-driven sales environment.
• Strong communication, presentation, and interpersonal skills.
• Confidence discussing high-value services and helping customers make significant purchasing decisions.
• Excellent follow-up skills, organization, and attention to detail.

Responsibilities

• Engage with prospective patients expressing interest in dental implants and other restorative treatments.
• Build trust and rapport with patients throughout the consultation and treatment decision process.
• Clearly communicate treatment options, benefits, costs, and next steps with the clinical team.
• Follow up with prospective patients and help convert qualified inquiries into accepted treatment plans.
• Address patient questions professionally while helping them understand the value of proposed care.
• Coordinate with the dental team to ensure a smooth transition from consultation to scheduled treatment.
• Maintain accurate records of patient communications, follow-up activities, and treatment acceptance.
• Work toward established sales and treatment conversion goals while maintaining a patient-first approach.

Skills

Consultative sales

Treatment coordination

Communication skills

Interpersonal skills

Follow-up skills

Goal oriented

Dental implant sales

Ethical patient care

Job description

North Austin Dentistry is seeking a motivated, personable, and sales-driven professional to join our growing team in Austin, TX. This is an exciting opportunity for someone who excels at building relationships, communicating the value of high-quality dental treatment, and helping prospective patients confidently move forward with life-changing dental care.

Our practice has experienced significant growth over the past eight years, including an expanding focus on dental implants and implant-supported dentures. We are looking for a results-oriented individual who can guide prospective patients through the consultation and treatment acceptance process, with a particular focus on high-value restorative procedures.

Compensation

• $28-$33 per hour, based on experience
• Additional commission of 1% on collected revenue
• Opportunity to earn additional income through successful treatment conversions

Compensation structure is preliminary and subject to final approval.

Schedule

• Full-time, in-office position in Austin, TX
• Potential consideration for a hybrid schedule in the future

Benefits

• 401(k)
• Employee discount
• Paid time off

Key Responsibilities

• Engage with prospective patients who have expressed interest in dental implants, implant-supported dentures, and other restorative treatments.
• Build trust and rapport with patients throughout the consultation and treatment decision process.
• Clearly communicate treatment options, benefits, costs, and next steps in coordination with the clinical team.
• Follow up with prospective patients and help convert qualified inquiries into accepted treatment plans.
• Address patient questions and concerns professionally while helping them understand the value of their proposed care.
• Coordinate with the dental team to ensure a smooth transition from consultation to scheduled treatment.
• Maintain accurate records of patient communications, follow-up activities, and treatment acceptance.
• Work toward established sales and treatment conversion goals while maintaining a patient-first approach.

Qualifications

• Experience in consultative sales, treatment coordination, or another relationship-driven sales environment.
• Strong communication, presentation, and interpersonal skills.
• Confidence discussing high-value services and helping customers make significant purchasing decisions.
• Excellent follow-up skills, organization, and attention to detail.
• Self-motivated, goal-oriented, and comfortable working in a performance-driven environment.
• Experience in dental implant sales, dental treatment coordination, healthcare sales, or patient financing is highly desirable.
• Ability to balance sales performance with compassionate, ethical patient interactions.

Why Join North Austin Dentistry?

North Austin Dentistry is an established and growing dental practice serving the Austin community. Over the past eight years, our team has continued to expand its services, including advanced restorative dentistry and implant-supported dentures.

We believe that helping patients understand their treatment options is an essential part of delivering excellent care. This role offers an opportunity to make a meaningful difference in patients' lives while being rewarded for strong communication, relationship-building, and sales performance.