Patient Travel Coordinator

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 20,664,000 - 31,684,800; Full time

Job summary

Maniilaq Association in Kotzebue, Alaska, is seeking a Relief Travel Trainee/Tech/Specialist to arrange travel for patients and staff. The role reports to the Travel Patient Housing Manager and requires accuracy in bookings, Medicaid eligibility checks, and coordination with case management.

The position involves data entry, reception duties, and on-call coverage, with opportunities to grow in travel operations within Maniilaq Health Center.

Qualifications

• High school diploma or equivalent is required or expected.
• Medical Terminology course or certificate is a plus.
• Clerical experience and basic computer skills are expected for Trainee/Tech roles.
• For Specialist, six months travel reservations experience and VOYAGER proficiency are required.

Responsibilities

• Make travel arrangements for patients and employees promptly.
• Verify Medicaid eligibility before travel.
• Print itineraries and process travel requisitions.
• Input data into required systems and maintain organized files.
• Provide reception duties and handle phone inquiries.

Skills

Typing

Customer service

Data entry

Phone etiquette

HIPAA compliance

Medical terminology

Education

High school diploma or equivalent

Medical Terminology certificate

Tools

Cerner

VOYAGER

Medicaid portal

Halo System

Tiger Text

Job description

Maniilaq Association in Kotzebue, Alaska, is seeking a Relief Travel Trainee/Tech/Specialist to arrange travel for patients and staff. The role reports to the Travel Patient Housing Manager and requires accuracy in bookings, Medicaid eligibility checks, and coordination with case management.

The position involves data entry, reception duties, and on-call coverage, with opportunities to grow in travel operations within Maniilaq Health Center.