Patient Transport Dispatcher & Coordinator

Parkland Health; Florida; On-site; USD 40,000 - 50,000; Full time

Job summary

Parkland Health is seeking a Patient Transport Dispatcher to coordinate transportation for patients and families within the hospital and outpatient clinics. The role requires handling dispatch duties, prioritizing transports, and maintaining safe, timely patient movement via wheelchairs, stretchers, and beds.

Ideal candidates will have CPR certification, a high school diploma, and 2+ years of patient transport experience, preferably in healthcare.

Qualifications

• High school diploma or GED required.
• 2+ years experience as a patient transporter.
• CPR-Heart Saver within 90 days of hire.
• National Child Passenger Safety Certification within 1 year of hire.
• Must demonstrate reading/writing and strong interpersonal skills.

Responsibilities

• Dispatches assigned staff in coordination with Patient Transport leadership.
• Utilizes EPIC Transport Dashboard to dispatch transporters and ensure timely responses.
• Communicates delays, changes, and priorities to caregivers and departments.
• Provides patient and family safety education and supports infection control guidelines.
• Maintains files and updates the Access database as needed.

Skills

Reading & writing

Interpersonal skills

Customer service

Judgment

Communication

Math skills

Dispatcher rotation

Education

High School Diploma or GED

Tools

EPIC Transport Dashboard

Job description

Parkland Health is seeking a Patient Transport Dispatcher to coordinate transportation for patients and families within the hospital and outpatient clinics. The role requires handling dispatch duties, prioritizing transports, and maintaining safe, timely patient movement via wheelchairs, stretchers, and beds.

Ideal candidates will have CPR certification, a high school diploma, and 2+ years of patient transport experience, preferably in healthcare.