Patient Transporter

Parkland Health; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

Parkland Health is seeking a Patient Transporter to safely move patients within PHHS using wheelchairs, stretchers, beds, and gurneys, ensuring patient safety and comfort across departments.

You will work with nurses, physicians, and other staff, build positive relationships, and stay compliant with safety regulations while pursuing training such as CPR and lift technique.

Qualifications

• Reads and writes proficiently.
• Demonstrates strong interpersonal skills and represents Parkland positively.
• Shows caring, service-oriented behavior toward people and defuses emotionally charged situations.
• Applies sound judgment to resolve questions and problems from patients and visitors.
• Follows both oral and written directions.
• Communicates effectively with patients, nurses, physicians, and other hospital personnel.
• Has basic math skills.
• Completes Preventive Back Injury & Lift Technique training within 90 days and demonstrates proficiency.

Responsibilities

• Safely transports patients via stretcher or wheelchair to PHHS departments/areas, safeguarding patients on campus.
• May transport supplies and belongings during discharges per standards.
• Assists in transporting critical care patients with clinical staff (e.g., ICU to radiology).
• Maintains positive relationships with hospital staff to facilitate communication.
• Identifies ways to improve work processes and customer satisfaction; recommends and monitors results.
• Stays current with developments by attending seminars/workshops and reading internal publications.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines impacting Patient Transportation.
• Develops internal controls to promote adherence to laws, accreditation requirements, and health plans.

Skills

Read & write

Interpersonal skills

Caring attitude

Sound judgment

Oral & written directions

Communication with staff

Basic math skills

CPR training

Job description

Primary Purpose

Transports patients within PHHS using wheelchairs, stretchers, beds, and gurneys to ensure patient safety.

Minimum Specifications

Education

• None

Experience

• Prefer 6 months of experience in healthcare and/or customer service.
• Equivalent Education and/or Experience

Certification/Registration/Licensure

Must have current CPR-Heart saver course completion card within 90 days of hire and/or placement from one of the following

• American Heart Association
• American Red Cross Rescuer
• Military Training Network

Skills or Special Abilities

• Must be able to read and write.
• Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner.
• Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations.
• Must be able to apply sound judgment to satisfy a variety of questions and problems from patients and visitors.
• Must be able to follow both oral and written directions.
• Must be able to communicate effectively with patients, nurses, physicians, and other hospital personnel.
• Must have basic math skills.
• Must complete within 90 days of hire and/or placement a Preventive Back Injury & Proper Lift Technique class and demonstrate proficiency.

Responsibilities

• Safely transports patients via stretcher or wheelchair to PHHS departments/areas to help safeguard patients while on campus.
• May include transporting supplies and belongings during discharges in accordance with set standards.
• Assists in the transport of critical care patients in unison with the appropriate clinical staff, i.e., transports the patient from the ICU to the radiology department.
• Maintains a positive working relationship with other areas of the hospital, nurses, physicians, and other Parkland staff in order to facilitate effective communication.
  Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to the supervisor and implements and monitors results as appropriate in support of the overall goals and mission of Parkland.
  Stays abreast of the latest developments in customer service by attending in-house seminars/workshops and reading internal publications.
• Integrates knowledge gained into current work practices.
  Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the Patient Transportation area.
• Develops effective internal controls that promote adherence to applicable state/federal laws and the program requirements of accreditation agencies and federal, state, and private health plans.
• Seeking advice and guidance as necessary to ensure proper understanding.

Job Accountabilities

• Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to the supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
• Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
• Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
• Seeks advice and guidance as needed to ensure proper understanding.