Patient Transporter

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Parkland Health and Hospital System (PHHS) is seeking a Patient Transporter to move patients using wheelchairs, stretchers, beds, and gurneys across campus, ensuring safety and smooth workflows. The role requires clear reading/writing, strong interpersonal skills, and the ability to interact professionally with nurses, physicians, and staff.

Preferred candidates have up to 6 months of healthcare or customer service experience.

Qualifications

• Reading and writing abilities are required.
• Strong interpersonal skills with the ability to represent Parkland positively.
• Ability to defuse emotionally charged situations.
• Good judgment and problem-solving for patient questions and issues.
• Ability to follow oral and written directions.
• Effective communication with patients, nurses, physicians and hospital staff.
• Basic math skills are required.
• Complete Back Injury & Proper Lift Technique training within 90 days of hire and demonstrate proficiency.

Responsibilities

• Safely transports patients via stretcher or wheelchair within PHHS.
• May transport supplies and belongings during discharges as needed.
• Assist in transporting critical care patients with clinical staff (e.g., ICU to radiology).
• Maintain positive relations with hospital staff to ensure effective communication.
• Make recommendations to supervisor and monitor results to support Parkland goals.
• Stay updated on developments by attending seminars/workshops and reading internal publications.
• Apply knowledge to current work practices and adhere to applicable laws and guidelines.

Skills

Reading/Writing

Interpersonal skills

De-escalation

Judgment

Follow instructions

Staff communication

Basic math

Back safety training

Job description

Location: Parkland: LL BLK 300

Primary Purpose

Transports patients within PHHS using wheelchairs, stretchers, beds, and gurneys to ensure patient safety.

Minimum Specifications

Education

• None

Experience

• Prefer 6 months of experience in healthcare and/or customer service.
• Equivalent Education and/or Experience

Certification/Registration/Licensure

Must have current CPR-Heart saver course completion card within 90 days of hire and/or placement from one of the following

• American Heart Association
• American Red Cross Rescuer
• Military Training Network

Skills or Special Abilities

• Must be able to read and write.
• Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner.
• Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations.
• Must be able to apply sound judgment to satisfy a variety of questions and problems from patients and visitors.
• Must be able to follow both oral and written directions.
• Must be able to communicate effectively with patients, nurses, physicians, and other hospital personnel.
• Must have basic math skills.
• Must complete within 90 days of hire and/or placement a Preventive Back Injury & Proper Lift Technique class and demonstrate proficiency.

Responsibilities

• Safely transports patients via stretcher or wheelchair to PHHS departments/areas to help safeguard patients while on campus.
• May include transporting supplies and belongings during discharges in accordance with set standards.
• Assists in the transport of critical care patients in unison with the appropriate clinical staff, i.e., transports the patient from the ICU to the radiology department.
• Maintains a positive working relationship with other areas of the hospital, nurses, physicians, and other Parkland staff in order to facilitate effective communication.
  Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to the supervisor and implements and monitor results as appropriate in support of the overall goals and mission of Parkland.
  Stays abreast of the latest developments by attending in‑house seminars/workshops and reading internal publications.
• Integrates knowledge gained into current work practices.
  Maintains knowledge of applicable rules, regulations, policy laws and guidelines that impact the Patient Transportation area.
• Develops effective internal controls that promote adherence to applicable state/federal laws and the program requirements of accreditation agencies and federal, state, and private health plans.
• Seeking advice and guidance as necessary to ensure proper understanding.

Job Accountabilities

• Identifies ways to improve work processes and improve customer satisfaction.
• Makes recommendations to the supervisor, implements, and monitor results as appropriate in support of the overall goal of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
• Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact the area.
• Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
• Seeks advice and guidance as needed to ensure proper understanding.

Requisition ID: 990863