Patient Transfer Hub Specialist

Memorialhospitalgardena; Gardena (CA); Hybrid; USD 32,000 - 44,000; Full time

Job summary

Memorial Hospital of Gardena in Gardena, CA is seeking a Patient Hub Transfer Coordinator to be the first contact for external transfer requests and to facilitate timely admissions.

You will collaborate with remote Utilization Review nurses to confirm inpatient status, follow transfer algorithms, prioritize urgent cases, document transfers, and maintain clear, compliant communications with patients, families and hospital teams, upholding HIPAA, AIDET and safety standards.

Qualifications

• Six months of healthcare-related experience required.
• Knowledge of medical terminology is a plus.
• Strong customer service and interpersonal skills.

Responsibilities

• Answer transfer line promptly and coordinate transfers.
• Screen requests for inpatient necessity with remote UR nurses.
• Maintain accurate, timely documentation for all transfers.
• Ensure compliance with HIPAA, safety and escalation procedures.

Skills

Customer service

HIPAA compliance

Communication

Medical terminology

Job description

Memorial Hospital of Gardena in Gardena, CA is seeking a Patient Hub Transfer Coordinator to be the first contact for external transfer requests and to facilitate timely admissions.

You will collaborate with remote Utilization Review nurses to confirm inpatient status, follow transfer algorithms, prioritize urgent cases, document transfers, and maintain clear, compliant communications with patients, families and hospital teams, upholding HIPAA, AIDET and safety standards.