Patient Throughput & Placement Coordinator

University of Utah Health; Salt Lake City (UT); On-site; USD 33,000 - 48,000; Full time

Job summary

University of Utah Health is seeking a dispatcher to coordinate dispatch services across departments. The role uses a multi-line telephone system to receive and relay information, and works with clinicians to coordinate throughput and placement of patients.

The ideal candidate provides high-quality customer service, can navigate multiple electronic systems, and supports hospital operations 24/7 with rotating shifts. Six months related experience is preferred, and reliability is essential.

Qualifications

• Six months of related experience.
• Ability to work in a 24/7 hospital environment.
• Strong communication and interpersonal skills.

Responsibilities

• Provide high level of customer service.
• Answer incoming calls on a multi-line system.
• Coordinate inter-facility transfers and patient throughput.
• Collaborate with physicians, nurses, EMS and law enforcement.
• Assist with Tele-Medicine calls and encounters.
• Maintain accurate patient information in electronic systems.
• Work rotating shifts including nights and weekends.

Skills

Customer service

Communication skills

Flexibility

Team coordination

Tools

Multi-line telephone system

Electronic health records

Job description

University of Utah Health is seeking a dispatcher to coordinate dispatch services across departments. The role uses a multi-line telephone system to receive and relay information, and works with clinicians to coordinate throughput and placement of patients.

The ideal candidate provides high-quality customer service, can navigate multiple electronic systems, and supports hospital operations 24/7 with rotating shifts. Six months related experience is preferred, and reliability is essential.