Patient Throughput & Access Manager

archildrens

Little Rock (AR)

On-site

USD 65,000 - 95,000

Full time

4 days ago

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Job summary

ARKANSAS CHILDREN'S is seeking a Patient Throughput Expert to optimize scheduling, registration, and throughput across outpatient clinics. The role emphasizes accuracy in demographics, insurance verification, and financial counseling to support smooth patient flow.

Lead and coordinate cross‑functional staff, analyze trends, and implement improvements. Requires strong supervision, ASPIRE leadership readiness, and a commitment to safety and quality in a 24/7 hospital environment.

Qualifications

High school diploma or GED or equivalent is required.
Bachelor's degree is recommended.
9 years of related experience with HS Diploma/GED; or 5 years with a Bachelor's; leadership readiness through ASPIRE program.

Responsibilities

Responsible for the first impression of Arkansas Children's; Scheduling and registration for outpatient clinics including demographics and insurance.
Advanced training and knowledge of patient throughput processes using technology and flow improvements.
Coordinate and validate the work of others; be a resource for team members in flow operations.
Identify deviations, understand causes, and resolve issues.
Monitor compliance and document regulatory standards; plan and report improvements.
Complete registration and discharge activities, including co-payment collection and insurance verification.
Perform other duties as assigned.