Patient Access & Scheduling Specialist

Arkansas Children’s Hospital; Town of Springdale (WI); On-site; USD 18,000 - 29,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a frontline scheduling and registration specialist. You will manage outpatient clinic scheduling, register patients, collect co-payments, and verify insurance to ensure a smooth patient flow.

The role supports multiple centers as needed and collaborates with clinicians to optimize care coordination. No formal education is required, though a high school diploma or GED is preferred.

Qualifications

• No formal education required; high school diploma or GED preferred.

Responsibilities

• Serve as the first point of contact for patients and families to create a positive impression.
• Schedule all patient appointments and ensure referrals are obtained.
• Complete registration and discharge activities, including co-payment collection and MyChart activation.
• Verify insurance and complete demographic information accurately.
• Register in one or more Centers as needed and support clinic flow.
• Collaborate with clinical partners to optimize communication and care coordination.
• Encourage patient satisfaction surveys and engagement to improve experience.

Education

No education requirements

High school diploma or GED or equivalent

Job description

Arkansas Children’s Hospital is seeking a frontline scheduling and registration specialist. You will manage outpatient clinic scheduling, register patients, collect co-payments, and verify insurance to ensure a smooth patient flow.

The role supports multiple centers as needed and collaborates with clinicians to optimize care coordination. No formal education is required, though a high school diploma or GED is preferred.