Patient Support Technician

Community-Care-Physicians; Town of Colonie (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Job summary

Community Care Physicians in Colonie, NY is hiring a full-time Patient Support Technician in Developmental Pediatrics. The role performs secretarial duties and assists physicians with patient care, with hours Monday through Friday 8:15am to 4:45pm.

You will answer phones, handle prior authorizations, referrals, and coordinate with nursing staff. Additional tasks include greeting patients, checking in/out, scheduling appointments, and processing follow-ups.

Qualifications

• High school graduate or equivalent; additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Responsibilities

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Skills

Customer service

Communication

Interpersonal skills

Confidentiality

Medical terminology

Education

High school diploma or equivalent

Job description

Our Developmental Pediatricsofficeis hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care.

The hours are:Monday through Friday 8:15am to 4:45pm.

The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.

Other responsibilities include:

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Compensation: $19.00 - $25.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Location(s)

6 Wellness Way, Latham , New York 12110 , United States

Requirements

• High school graduate or equivalent with additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.