Patient Support Technician

Socket.dev; Latham (NY); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Job summary

Community Care Physicians in Latham, NY is seeking a full-time Patient Support Technician to perform secretarial duties and assist physicians with patient care.

Responsibilities include answering phones, processing referrals and authorizations, scheduling appointments, and coordinating with the nursing staff. Compensation ranges from $19.00 to $25.00 per hour, with potential overtime and a comprehensive benefits package.

Qualifications

• High school diploma or equivalent; additional education desirable.
• Minimum of one year of work experience.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to maintain confidentiality.

Responsibilities

• Answer phones and complete check-in/check-out.
• Process prior authorizations and referrals.
• Schedule patient appointments and follow-ups.
• Obtain specimens as directed by the provider.
• Prepare charts for future appointments.
• Maintain timely patient flow.

Skills

Phone support

Clerical skills

Medical terminology

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Tools

Medical office software

Job description

Our Developmental Pediatricsofficeis hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care.

The hours are:Monday through Friday 8:15am to 4:45pm.

The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff.

Other responsibilities include:

• Greet patients in friendly and professional manner and complete check-in/check-out process.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Prepare charts for future appointments by following office policy and procedure.
• Maintain timely patient flow.

Compensation: $19.00 - $25.00 per hour

CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.

CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!

We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.

Community Care Physicians is an Equal Opportunity Employer.

Qualifications

• High school graduate or equivalent with additional education desirable.
• Minimum of one year work experience.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.