Patient Support Specialist – Healthcare Tech

Jobs for Humanity; Texas; Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Life insurance

AD&D insurance

Employee wellness program

401k plan

Paid holidays

Generous employee discounts

Tuition reimbursement program

In-house training program

Employee assistance program

Relocation allowance (select positions

Sign-on bonus

Descripción de la vacante

Claritas Rx is seeking a friendly, organized Customer Service Representative to support patients and healthcare partners with inquiries and information requests. The role emphasizes accurate data handling and professional communication.

You will work with a team to maintain records, resolve basic issues, and safeguard sensitive information. The company offers extensive benefits, growth opportunities, and a welcoming environment for development.

Formación

• Good written and verbal communication skills.
• Basic computer skills and attention to detail.
• Strong organizational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Previous customer service experience is an advantage but not required.

Responsabilidades

• Respond to customer inquiries and provide helpful information.
• Assist patients and healthcare partners with questions and requests.
• Update customer records and maintain accurate information.
• Help resolve basic issues and direct complex concerns to the appropriate department.
• Maintain confidentiality when handling sensitive information.
• Work with team members to ensure quality customer support.

Conocimientos

Communication

Computer skills

Attention to detail

Teamwork

Independent work

Descripción del empleo

Claritas Rx is seeking a friendly, organized Customer Service Representative to support patients and healthcare partners with inquiries and information requests. The role emphasizes accurate data handling and professional communication.

You will work with a team to maintain records, resolve basic issues, and safeguard sensitive information. The company offers extensive benefits, growth opportunities, and a welcoming environment for development.