Patient Support & Billing Specialist

Coffee Regional Medical Center; Douglas (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Coffee Regional Medical Center in Douglas, GA seeks a part-time Patient Financial Services Clerk to handle front-desk payments, receipt processing, and basic cashier duties with accuracy and confidentiality.

The role requires strong English literacy, attention to detail, and the ability to work under pressure while providing courteous customer service. Prior clerical experience and familiarity with billing processes are preferred.

Qualifications

• Reads and understands the English language.
• Ability to think critically and analytically with little or no supervision.
• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
• Ability to process information and prioritize.
• Possesses exceptional verbal and written communication skills.
• Possesses independent work habits, is self-reliant and self-directed.
• Ability to learn, adapt, and change as required by the job functions.
• Ability to maintain absolute confidentiality of material and information accessed and reviewed.
• Ability to move freely, reach, bend, and complete light lifting.
• Ability to follow OSHA guidelines and maintain attendance.

Responsibilities

• Open office daily and prepare for public visits and calls.
• Answers PBX daily and transfers calls to appropriate personnel.
• Receipts cash, checks, and credit card payments over the counter from patients and guarantors.
• Receipts cash, checks, and authorizations for online and mail credit card payments.
• Research payments on the computer system to determine proper application.
• Distributes money for petty cash purchases and obtains receipts.
• Balances daily cash, checks, and credit cards with totals.
• Closes office daily and secures locked cash boxes.
• Manages mail payments and assists other personnel as needed.

Skills

Customer service

Communication skills

Attention to detail

Confidentiality

Critical thinking

Education

High school diploma or GED

CPA certification not required

Tools

Office software

Computer literacy

PBX/phone system

Job description

Coffee Regional Medical Center in Douglas, GA seeks a part-time Patient Financial Services Clerk to handle front-desk payments, receipt processing, and basic cashier duties with accuracy and confidentiality.

The role requires strong English literacy, attention to detail, and the ability to work under pressure while providing courteous customer service. Prior clerical experience and familiarity with billing processes are preferred.