Medical Assistance/Patient Support Assistant (MA/PSA) - Outpatient Services

Edward Elmhurst Health; Evanston (IL); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Annual Incentive Plan

Premium pay (shift/on-call/holiday)

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Career Growth Opportunities

Job summary

Endeavor Health is seeking a Medical Assistant/Patient Support Assistant to join the Evanston, IL clinic. The role supports physicians with front-office tasks and basic patient care, including check-in/out, vitals, and rooming, with occasional phlebotomy responsibilities. Training is provided for those without prior MA experience.

The position offers full-time hours, with a schedule from 8:30 AM to 5 PM, and benefits, including career growth opportunities and an incentive plan.

Qualifications

• High school diploma or equivalent required; medical assisting training preferred.
• CPR certification through the American Heart Association required; MA certification preferred.
• One year of work experience in a medical office or related field preferred.

Responsibilities

• Answer phones and schedule appointments.
• Collect co-payments and complete patient registration.
• Check in/out patients, verify insurances, greet and escort to exam rooms.
• Document vitals, allergies, medications, and reason for visit.
• Provide front office support; basic vitals such as BP, height, weight.
• Phlebotomy and injections may be required.

Skills

Phone etiquette

Appointment scheduling

Co-pay collection

Registration processing

Vital signs documentation

Phlebotomy/injections (may be required

Education

High school diploma or equivalent

Medical assisting program (preferred)

Tools

CPR certification (AHA)

Medical Assistant Certification (AMT/AAMA) preferred

Job description

## Medical Assistance/Patient Support Assistant (MA/PSA) - Outpatient ServicesApply: NSO Cos Building Evanston: Full time: Posted Today: R47611**Hourly Pay Range:**$20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.**Position Highlights:*** Position: Medical Assistant/Patient Support Assistant* Location: Evanston, IL* Full Time/Part Time: Full Time* Hours: Hours scheduled 8:30 AM - 5PM* Required Travel: Travel to other sites based upon department need**What you will do:*** Answer phones* Schedule appointments* Collect co-payments* Complete patient registration* Provide other administrative support to the physician practice* Check in and check out patient* Verify insurances* Greet patients and escort them to exam room* Document vital signs, allergies, medications and reason for office visit* Provide front office support as needed* Perform basic vitals like BP, height and weight* Phlebotomy and injections may be required**What you will need:*** Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.* Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required.* Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience. **Benefits (For full time or part time positions):*** Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions)* Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)* Incentive pay for select positions* Opportunity for annual increases based on performance* Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.