Patient Success & Retention Specialist

VieMed Healthcare; Jackson (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare services company in Tennessee is seeking a Patient Engagement Specialist for a full-time position. The role emphasizes enhancing the patient experience by ensuring compliance and timely contact through the company's patient management software. Ideal candidates will have customer service experience, a high school diploma, and strong communication skills. Working hours are Monday to Friday, 8:00 a.m. to 5:00 p.m. This entry-level role provides opportunities for professional growth within the healthcare field.

Qualifications

• Customer service experience required.
• Relevant healthcare or medical billing experience preferred.
• Excellent communication skills, both written and oral.

Responsibilities

• Achieve operational, financial, and cultural performance results.
• Ensure patients are enrolled timely in programs.
• Develop and maintain working knowledge of products and services.

Skills

Customer Service

Excellent communication skills

Education

High school diploma or equivalent

Job description

A healthcare services company in Tennessee is seeking a Patient Engagement Specialist for a full-time position. The role emphasizes enhancing the patient experience by ensuring compliance and timely contact through the company's patient management software. Ideal candidates will have customer service experience, a high school diploma, and strong communication skills. Working hours are Monday to Friday, 8:00 a.m. to 5:00 p.m. This entry-level role provides opportunities for professional growth within the healthcare field.