Patient Services Technician - Empathetic Front Desk & EMR

Socket.dev; Tuba City (AZ); On-site; USD 34,000 - 42,000; Full time

Job summary

Tuba City Regional Health Care Corporation (TCRHCC) is seeking a Client Service Technician to support the PRC Department. The CST will greet patients, collect details, and manage referrals in the EMR while delivering empathetic service.

Responsibilities include data entry, document handling, scheduling education, and coordinating supplies. Candidates should have a high school diploma, BLS certification, and strong communication skills in a fast-paced clinic setting.

Qualifications

• High school diploma or GED.
• Must maintain BLS certification.
• Six months in a fast-paced office environment.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and visitors politely and document inquiries.
• Receive and stamp referrals, attach documents, and update records.
• Enter referrals daily into PRC management software accurately.
• Educate patients on scheduling and required documentation.
• Maintain inventory and coordinate purchasing per procedures.

Skills

Customer service

Data entry

Communication

Typing

Teamwork

Education

High school diploma or GED

Tools

EMR system

Job description

Tuba City Regional Health Care Corporation (TCRHCC) is seeking a Client Service Technician to support the PRC Department. The CST will greet patients, collect details, and manage referrals in the EMR while delivering empathetic service.

Responsibilities include data entry, document handling, scheduling education, and coordinating supplies. Candidates should have a high school diploma, BLS certification, and strong communication skills in a fast-paced clinic setting.