Patient Services Specialist — Sign-On Bonus, Mon-Fri

Lawall; Pennsylvania; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Health and supplemental insurance

401k

Paid time off

Employee discount program

Job summary

Lawall in Langhorne, PA is seeking a full-time Patient Service Representative to join our team, Mon-Fri 8:00 am–4:30 pm. This role offers a sign-on bonus and a fast-paced, patient-focused environment where accuracy and discretion matter.

Responsibilities include preparing work orders, obtaining documents for insurance plans, verifying benefits, pre-certifying services, and delivering professional customer service to patients. Prior experience with Outlook, Word and Excel is helpful.

Qualifications

• High school graduate required; knowledge of anatomy and medical code is a plus.

Responsibilities

• Prepare work orders
• Obtain the proper documents for insurance companies/plans
• Verify patient benefits and pre-certify our services
• Conduct, communicate and dress appropriately
• Exercise knowledge of different insurance company’s or plan’s procedures
• Provide excellent customer service to all patients
• Assure flow of service
• Complete other duties as assigned

Skills

Independent worker

Good judgement

Sound decisions

Professional communication

Fast-paced environment

Record-keeping

Confidential information handling

Deadline prioritization

Organized

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lawall in Langhorne, PA is seeking a full-time Patient Service Representative to join our team, Mon-Fri 8:00 am–4:30 pm. This role offers a sign-on bonus and a fast-paced, patient-focused environment where accuracy and discretion matter.

Responsibilities include preparing work orders, obtaining documents for insurance plans, verifying benefits, pre-certifying services, and delivering professional customer service to patients. Prior experience with Outlook, Word and Excel is helpful.