Patient Services Specialist: Insurance & Billing

Lawall; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

Lawall seeks a detail-oriented Patient Services I to manage patient accounts, insurance requirements, and billing paperwork before devices are issued and claims submitted. The role supports a fast-paced healthcare environment with clear documentation and patient communication from intake through delivery.

The schedule is Monday–Friday, 8:00 am–4:30 pm, at the Langhorne, PA location; travel to the nearest office is limited. Prior insurance familiarity is preferred.

Qualifications

• High school diploma required; healthcare experience preferred.
• Prior experience with insurance verification is preferred.
• Excellent organizational and documentation skills.
• Ability to work independently in a fast-paced environment.
• Strong communication with patients and providers.

Responsibilities

• Prepare and process work orders accurately and timely.
• Obtain, review, and coordinate required documentation to move orders forward.
• Verify patient insurance benefits and obtain prior authorizations or pre-certifications as required.
• Ensure data integrity and accuracy of patient account information (HCPCS/ICD-10).
• Communicate with patients regarding coverage and next steps.
• Coordinate with physician offices and internal staff to complete orders.
• Maintain knowledge of payer rules and authorization procedures.
• Document account activity accurately and professionally.
• Provide excellent customer service to patients and coworkers.
• Limited travel to nearest office location for support.

Skills

Independent worker

Professional communication

Fast-paced environment

Organized and detail-oriented

Confidentiality

Multitasking

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lawall seeks a detail-oriented Patient Services I to manage patient accounts, insurance requirements, and billing paperwork before devices are issued and claims submitted. The role supports a fast-paced healthcare environment with clear documentation and patient communication from intake through delivery.

The schedule is Monday–Friday, 8:00 am–4:30 pm, at the Langhorne, PA location; travel to the nearest office is limited. Prior insurance familiarity is preferred.