Patient Services Specialist – Reproductive Medicine Clinic

OU Medical Center; United States; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO

Medical and dental plans

401(k)

Job summary

OU Health is seeking a Patient Services Representative for the Reproductive Medicine Clinic. This role handles scheduling, patient check-in, insurance verification, and front desk support to ensure smooth clinic operations. It may be filled at Level 1 or Level 2 based on experience.

The representative greets patients, collects demographics, handles payments, and assists with forms and charting in the EMR to keep records accurate and accessible for providers.

Qualifications

• High School Diploma or GED required.
• 1+ year of professional work experience required for Level 1.
• 3+ years of customer service experience in a clinical environment for Level 2.
• Proficient with Microsoft Office and EMR familiarity is a plus.

Responsibilities

• Schedules patient appointments by phone or in person.
• Obtains and updates patient demographics and insurance information.
• Answers calls and routes to appropriate staff.
• Balances daily cash drawer and processes payments.
• Maintains patient charts and pulls records as needed.

Skills

Strong verbal and writtencommunication

Strong customer service

Keyboarding

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

OU Health is seeking a Patient Services Representative for the Reproductive Medicine Clinic. This role handles scheduling, patient check-in, insurance verification, and front desk support to ensure smooth clinic operations. It may be filled at Level 1 or Level 2 based on experience.

The representative greets patients, collects demographics, handles payments, and assists with forms and charting in the EMR to keep records accurate and accessible for providers.