Patient Services Specialist, Physician Practice

Mercy Health; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours is hiring a Patient Services Representative for the Thoracic Surgery practice at St. Mary’s Hospital. The role focuses on first-line patient service, registration, insurance verification and accurate data entry to support efficient patient flow.

Responsibilities include scheduling, explaining financial options, collecting payments and assisting with referrals or online scheduling tools as needed.

Qualifications

• High school diploma or GED required.
• Experience in patient registration or healthcare preferred.
• Strong communication and customer service skills.

Responsibilities

• Register patients and verify demographics and insurance information.
• Schedule appointments and manage patient flow in the practice.
• Explain financial options and collect patient payments as needed.
• Enter data accurately into the computer system and update records.

Skills

Customer service

Registration

Communication

Scheduling

Cash handling

Education

High School Diploma or GED

Tools

MyChart

EHR

Job description

Bon Secours is hiring a Patient Services Representative for the Thoracic Surgery practice at St. Mary’s Hospital. The role focuses on first-line patient service, registration, insurance verification and accurate data entry to support efficient patient flow.

Responsibilities include scheduling, explaining financial options, collecting payments and assisting with referrals or online scheduling tools as needed.