Patient Services Specialist — Physical Therapy Clinic

Physical Rehabilitation Network, LLC.; Hillsboro (OR); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Vision and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment

Job summary

PRN Physical Therapy in Hillsboro, OR, is seeking a Patient Services Representative to deliver excellent front desk customer service and administrative support for patients and staff.

You will greet patients, schedule appointments, collect insurance details, maintain records, and coordinate with clinical staff to ensure a smooth visit. We offer full-time hours and a competitive wage with comprehensive benefits including medical, vision, and dental plans plus PTO.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Proven experience in customer service; healthcare setting preferred.
• Proficiency in office software and scheduling systems.
• Strong interpersonal skills and professionalism in a fast-paced environment.
• Attention to detail and accuracy in handling patient information.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information, insurance details, and required docs.
• Support a positive clinic culture by meeting patient needs during transitions.

Skills

Customer service

Interpersonal skills

Attention to detail

Professionalism

Fast-paced

Education

High school diploma

Tools

Office software

Scheduling systems

Job description

PRN Physical Therapy in Hillsboro, OR, is seeking a Patient Services Representative to deliver excellent front desk customer service and administrative support for patients and staff.

You will greet patients, schedule appointments, collect insurance details, maintain records, and coordinate with clinical staff to ensure a smooth visit. We offer full-time hours and a competitive wage with comprehensive benefits including medical, vision, and dental plans plus PTO.