Patient Services Specialist / PCA

Advanced Radiology Consultants; Trumbull (CT); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a detail-oriented Patient Services Specialist to enhance the patient experience. This part-time role involves front desk duties and patient care assistance, ensuring comfort and exceptional service. Join a supportive team committed to quality care and innovation in a healthcare setting. Enjoy flexible scheduling and a range of health benefits, including medical, dental, and vision coverage. If you're passionate about making a difference in patient care, this opportunity is perfect for you.

Benefits

Medical and Prescription Drug Coverage

Dental Coverage

Vision Coverage

Generous Paid Time Off (PTO)

401(k) Plan with Employer Contribution

Annual Profit-Sharing Plan Contribution

Flexible Scheduling

CE Tuition Reimbursement

Employee Assistance Program (EAP)

LifeMart Corporate Discount Program

Qualifications

• 1-2 years of related experience preferred.
• Ability to assist patients on and off exam tables.

Responsibilities

• Greet patients with warmth and compassion.
• Communicate with referring physicians and schedule appointments.
• Assist technologists and maintain patient records.

Skills

Multi-tasking

Customer Service

Communication

Typing Skills

Bilingual Skills

Basic Anatomy Knowledge

Education

High School Diploma or GED

Medical Office Assistant Program

Job description

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Advanced Radiology Consultants provided pay range

This range is provided by Advanced Radiology Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $22.00/hr

Join Our Team: Committed to Quality and Patient-Centered Care!

Are you a detail-oriented and organized professional looking to make a difference in a healthcare setting? At Advanced Radiology, we are dedicated to providing the highest quality radiology services and continually enhancing the patient experience. We are seeking a Part Time Patient Services Specialist / PCA to join our team and support our mission of excellence in patient care.

Why Join Us?

• Excellence in Care: We uphold the highest standards in patient care and safety.
• Innovative Environment: We embrace continuous improvement and innovation to enhance the patient experience.
• Supportive Team: Be part of a collaborative team that values your expertise and dedication.
  
  

Schedule: Mon-Fri 8:00am-4:30pm w/ rotating Sat

The primary function of this position is split between front desk duties and assisting the technologist with patient care. To ensure patient comfort and exceptional service while providing complete, accurate information to patients, staff, ARC physicians, and referring physicians to support the highest standard of compassionate patient care and efficient operations.

Essential Job Duties And Responsibilities

• Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
• Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
• Complete patient admission process accurately and efficiently.
• Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians.
• Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
• Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
• Scan documents accurately.
• Ensure that incoming faxes are delivered and/or acted on immediately.
• Maintain records of all outside reads; ensure that results are communicated on time.
• Stocking and preparing radiologic rooms; and assisting the patient on and off the exam table.
• Weekend hours required on rotating schedule.
  
  

Knowledge, Skills And Abilities

• Ability to multi-task and function in a fast paced, high volume environment is a must
• Strong typing skills desired
• Bi-lingual skills are helpful
• Basic knowledge of anatomy and medical terminology
• Ability to assist patients on and off exam tables
  
  

Educational Requirements

• High school diploma or general education degree (GED)
• Graduate of Medical Office Assistant Program preferred
• Minimum 1-2 years’ related experience and/or training; or equivalent combination of education and experience.
  
  

Work Smart, Live Well: The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home.

Health Benefits

• Medical and Prescription Drug Coverage
• Dental Coverage
• Vision Coverage
• Health Savings Account (HSA) with Matching Employer Contribution
  
  

Additional Benefits

• Generous Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan with Employer Contribution
• Annual Profit-Sharing Plan Contribution
• Paid Opt-Out Benefit Option
• Basic Life and Accident Insurance
  
  

Voluntary Benefits

• Supplemental Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Long-Term Disability
  
  

Working Smart

• Flexible Scheduling
• Modality Cross-Training
• CE Tuition Reimbursement
• Certification Fee Reimbursement
• Professional Membership Fee Reimbursement
• Community Event Participation
• Company-Provided Uniform Tops
  
  

Living Well

• Wellness Challenges with Prizes
• Free BJ’s Warehouse Membership
• Employee Assistance Program (EAP)
• LifeMart Corporate Discount Program
  
  

Advanced Radiology is an Equal Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees. Apply today and join our team of dedicated and caring professionals!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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