Patient Services Specialist (Part-Time)

Atrium Health Floyd; Rome (GA); On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health is seeking a Patient Service Representative at Floyd Medical Center in Rome, GA, to register patients, verify insurance, collect co-pays, and explain financial obligations. The role emphasizes HIPAA compliance and accurate data entry in the electronic health record.

The position is part-time (12 hours per week) and requires strong customer service and communication skills in a high-volume environment.

Qualifications

• Strong customer service skills and the ability to communicate clearly with patients.
• Understanding of HIPAA and protecting patient privacy.
• Ability to work in a fast-paced environment with accuracy and confidentiality.

Responsibilities

• Create and verify patient demographics and insurance information at registration.
• Collect co-pays and explain patient financial responsibilities to patients.
• Explain insurance coverage and discuss financial obligations with patients; refer to Financial Advocates when needed.
• Schedule appointments and coordinate cancellations or recalls; provide directions and information to patients.
• Maintain confidentiality and ensure accuracy of information in the electronic health record and billing processes.

Skills

Customer service

HIPAA compliance

Communication

Attention to detail

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Job description

Advocate Health is seeking a Patient Service Representative at Floyd Medical Center in Rome, GA, to register patients, verify insurance, collect co-pays, and explain financial obligations. The role emphasizes HIPAA compliance and accurate data entry in the electronic health record.

The position is part-time (12 hours per week) and requires strong customer service and communication skills in a high-volume environment.