Patient Services Specialist – On-Site Temp (Sacramento)

One Community Health Sacramento; Sacramento (CA); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

One Community Health Sacramento is seeking a resident expert to provide excellent patient information and services on-site in Sacramento, CA (95811). This temporary role lasts six months with no guaranteed extension.

Responsibilities include verifying demographics and insurance, handling co-pays, communicating delays, and maintaining confidentiality while delivering compassionate support to patients and clients.

Qualifications

• High school graduate or equivalent required.
• 3 years medical secretarial/office experience preferred.
• Active CPR, BLS Certification required.

Responsabilités

• Promptly and courteously provides information and services to patients.
• Seek assistance when needed; inform patients of who will help and timelines.
• Maintain strict patient confidentiality at all times.
• Verify and update patient demographics and insurance information.
• Communicate appointment delays and wait times to patients and providers.
• Verify insurance eligibility and co-payment for HMOs, PPOs, and managed care.
• Process daily batch payments, receipts, and card authorizations as needed.
• Explain terms of services and financial responsibilities to patients.
• Answer phones as needed.

Connaissances

Customer service

Communication

Confidentiality

Teamwork

Formation

HS diploma

Description du poste

One Community Health Sacramento is seeking a resident expert to provide excellent patient information and services on-site in Sacramento, CA (95811). This temporary role lasts six months with no guaranteed extension.

Responsibilities include verifying demographics and insurance, handling co-pays, communicating delays, and maintaining confidentiality while delivering compassionate support to patients and clients.