Patient Services Specialist – On-site Clinic Support

Almara Women's Health; Edina (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental & vision

Tuition Reimbursement

401(k) with Profit Sharing

Job summary

The Patient Services Representative at Almara Women's Health is responsible for patient registration and check-in, including collecting co-payments and insurance information. You will handle phone inquiries and scheduling in our Edina office, with occasional Saturday coverage at Maple Grove.

This full-time, on-site role supports a patient-centered practice within Infinite Health Collaborative, requiring excellent customer service and basic medical terminology knowledge to ensure accurate

Qualifications

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Answer patient calls, schedule appointments and direct calls as appropriate
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Any and all other duties as assigned

Responsibilities

• Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
• Verify and document insurance information as defined by current business practices
• Accurate and timely scheduling of new and existing patients in the current practice management system
• Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
• Chart preparation and management
• Answer patient calls, schedule appointments and direct calls as appropriate
• Maintain a working knowledge of health care plan requirements and health plan networks
• Maintain timely communication with patients, families, and staff
• Any and all other duties as assigned

Skills

Customer service

Medical terminology

Education

High School diploma/GED

Job description

The Patient Services Representative at Almara Women's Health is responsible for patient registration and check-in, including collecting co-payments and insurance information. You will handle phone inquiries and scheduling in our Edina office, with occasional Saturday coverage at Maple Grove.

This full-time, on-site role supports a patient-centered practice within Infinite Health Collaborative, requiring excellent customer service and basic medical terminology knowledge to ensure accurate