Patient Services Specialist - Neurosurgery

Davita Inc.; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization seeks a Patient Services Specialist to ensure smooth patient flow and provide exceptional customer service. This role involves key responsibilities like patient check-in and coordination with clinical teams, ensuring a seamless experience for patients. Ideal candidates will have customer service experience in fast-paced settings. Excellent benefits and competitive pay are offered for this full-time position.

Benefits

Competitive pay including holiday pay and shift differentials

Full medical, dental, and vision coverage from day one

401(k) plan with employer matching

Generous paid time off for vacation, sick days, and holidays

Tuition reimbursement and student loan forgiveness programs

Wellness and mental health assistance programs

Back-up child and elder care programs

Qualifications

• Experience providing high-level customer service in a fast-paced environment.
• Handling confidential data with discretion.

Responsibilities

• Coordinate patient information and support at clinics.
• Assist with patient check-in, registration, and billing processes.
• Work alongside clinical teams for scheduling and clinic operations.

Skills

Customer Service

Tools

Electronic Medical Records (EMR)

Job description

Description

Patient Services Specialist - Neurosurgery at Swedish Neurosurgery - Issaquah

Schedule: Full Time, Day Shift

Location: Issaquah, Washington

Job description:

Patient Services Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Services Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.

Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

At our Neurology Clinics, we specialize in evaluating, diagnosing and treating all neurological conditions, whether common or rare. Join our team to collaborate with highly skilled subspecialists and provide for patients with a wide range of neurological concerns.

Benefits and perks:

• Competitive pay (including holiday pay & shift pay differentials)


• Best-in-class benefits - full medical, dental and vision coverage from your first day


• 401(k) plan with employer matching & complimentary retirement planner


• Generous paid time off for vacation, sick days and holidays


• Tuition reimbursement & student loan forgiveness programs


• Wellness & mental health assistance programs


• Back-up child & elder care to help with care disruptions for your family

Required qualifications:

• Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.

Preferred qualifications:

• Electronic Medical Records (EMR) experience.


• Previous experience in a healthcare setting.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 368329

Company: Swedish Jobs

Job Category: Patient Access

Job Function: Revenue Cycle

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Admin Support

Department: 3908 NEUROSURGERY WA ISSAQUAH

Address: WA Seattle 550 17th Ave

Work Location: Swedish Cherry Hill 550 17th-Seattle

Workplace Type: On-site

Pay Range: $22.25 - $33.33

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.