Patient Services Specialist (Midland Clinics)

Texas Tech University Health Sciences Center; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Texas Tech University Health Sciences Center Odessa is seeking a front desk associate to support clinic operations by guiding patient flow, greeting patients, and preparing paperwork before visits. The role requires accuracy in scheduling and record-keeping, as well as courtesy and professional communication.

You will also handle billing tasks, file insurance claims, respond to patient and insurer inquiries, and maintain related department records. Cash handling may be required.

Qualifications

• High School diploma or GED.
• 1 year Customer Service, office, or related experience.
• Additional education may substitute for the experience requirement.

Responsibilities

• This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients.
• Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records.
• Processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department.
• Employees may have cash-handling responsibilities.

Skills

Customer Service

Education

High School diploma or GED

Job description

Qualifications

• High School diploma or GED


• 1 year Customer Service, office, or related experience


• Additional education may substitute for the experience requirement

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.