Patient Services Specialist: Insurance Verification

Surgery Partners; Ogden (AR); On-site; USD 36,000 - 54,000; Full time

Job summary

Surgery Partners seeks a Patient Services Representative to handle front office tasks in a medical setting. Responsibilities include charge posting, insurance verification, eligibility checks, and coordinating pre-authorizations for procedures.

As a front-line role, the candidate will collect co-pays, register patients, verify demographics, and ensure accurate data entry in the billing system. Strong customer service in healthcare is essential.

Qualifications

• High school diploma or GED required.
• Two years minimum front office experience in a medical environment.
• Two years of customer service.
• Insurance verification and/or procedure scheduling preferred.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches, and prepares audit trail.

Skills

Customer service

Front office experience

Insurance verification

Education

High school diploma or GED

Job description

Surgery Partners seeks a Patient Services Representative to handle front office tasks in a medical setting. Responsibilities include charge posting, insurance verification, eligibility checks, and coordinating pre-authorizations for procedures.

As a front-line role, the candidate will collect co-pays, register patients, verify demographics, and ensure accurate data entry in the billing system. Strong customer service in healthcare is essential.