Patient Services Specialist — Front Desk & Insurance

Surgery Partners, Inc; Ogden (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Surgery Partners, Inc in Ogden, UT seeks a Patient Services Representative to perform front-office duties, verify insurance, schedule procedures, and assist patients with billing and intake processes.

The role requires a high school diploma or GED, at least two years of front-office medical experience and customer service background; insurance verification or scheduling experience is preferred. The position supports accurate posting and patient privacy in a busy setting.

Qualifications

• High school diploma or GED required.
• Two years minimum front office experience in a medical environment.
• Two years of customer service.
• Insurance verification and/or procedure scheduling preferred.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches, and prepares audit trail.

Skills

Front office experience

Customer service

Insurance verification

Medical environment

Education

High school diploma or GED

Job description

Surgery Partners, Inc in Ogden, UT seeks a Patient Services Representative to perform front-office duties, verify insurance, schedule procedures, and assist patients with billing and intake processes.

The role requires a high school diploma or GED, at least two years of front-office medical experience and customer service background; insurance verification or scheduling experience is preferred. The position supports accurate posting and patient privacy in a busy setting.