Patient Services & Insurance Specialist

Lawall-Prosthetics-; Hershey (PA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Lawall-Prosthetics seeks a patient-focused Patient Service Representative in Hershey, PA to coordinate with insurance plans and communicate effectively with patients.

You will prepare work orders, verify benefits, and pre-certify services, while maintaining accurate records in a fast-paced healthcare setting. Strong organizational skills and discretion with sensitive data are essential.

Qualifications

• High school graduate with strong communication and organization.
• Handles sensitive information with discretion.
• Familiarity with patient insurance processes is a plus.
• Works independently and meets deadlines.
• Proficient with Outlook, Word, and Excel.
• Detail-oriented and able to prioritize tasks.
• Knowledge of anatomy or medical coding is a plus.

Responsibilities

• Prepare work orders.
• Obtain documents for insurance companies/plans.
• Verify patient benefits and pre-certify services.
• Communicate professionally with patients and insurers.
• Maintain accurate, timely records.
• Ensure smooth flow of service.
• Complete other duties as assigned.

Skills

Independence

Good judgement

Decision making

Professional communication

Fast-paced environment

Accurate record-keeping

Confidentiality

Time management

Organization

High school diploma

Anatomy knowledge (plus)

Education

High school diploma

Anatomy knowledge / medical coding (plus)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lawall-Prosthetics seeks a patient-focused Patient Service Representative in Hershey, PA to coordinate with insurance plans and communicate effectively with patients.

You will prepare work orders, verify benefits, and pre-certify services, while maintaining accurate records in a fast-paced healthcare setting. Strong organizational skills and discretion with sensitive data are essential.