Patient Services Specialist II – Admissions & Registration

Natividad Medical Center; Salinas (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Natividad Medical Center in Salinas, CA is hiring multiple Patient Services Representative II positions in Admitting/Registration, Clinic Services, and Behavioral Health. Responsibilities include interviewing patients, collecting and verifying billing information, entering data into registration systems, scheduling appointments, and assisting with payor enrollment.

Some shifts may include weekends, nights, and holidays.

Qualifications

• Customer service oriented and flexible scheduling
• Interview patients to collect and verify information for registration
• Enter patient data into computer systems and prepare admission paperwork
• Schedule clinic appointments using registration system
• Coordinate payor information and eligibility
• Assist with translations for non-English patients
• Maintain cash logs and process deposits and receipts
• May deliver charts and information to units for admissions

Responsibilities

• Welcome and assist patients in outpatient clinics or admitting areas
• Interview patients to obtain updated information for admissions and services
• Enter data into systems and prepare admission paperwork
• Schedule appointments in clinic using registration system
• Screen for payor eligibility and coordinate enrollment
• Handle deposits, receipts, and cash logs
• Translate for non-English patients as needed
• Maintain patient files and confidentiality

Skills

Customer service

Interviewing

Registration procedures

Translation for non-English patients

Cash handling

Tools

Hospital/clinic registration system

Medical terminology

Job description

Natividad Medical Center in Salinas, CA is hiring multiple Patient Services Representative II positions in Admitting/Registration, Clinic Services, and Behavioral Health. Responsibilities include interviewing patients, collecting and verifying billing information, entering data into registration systems, scheduling appointments, and assisting with payor enrollment.

Some shifts may include weekends, nights, and holidays.