Clinic Patient Services Supervisor - Registration

Natividad Medical Center (NMC); Salinas (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Natividad Medical Center in Salinas, CA seeks a Supervising Patient Services Representative for the Specialty Clinic. The role supervises staff, manages patient intake, registration, and billing processes, and ensures compliance with regulatory requirements.

The ideal candidate will be bilingual in Spanish and English, have strong leadership and communication skills, and be able to coordinate admissions and data entry within the hospital information system.

Qualifications

• Supervises and evaluates staff performance.
• Oversees patient registration, billing and data entry.
• Ensures compliance with state and hospital policies.
• Trains staff and develops procedures.
• Coordinate with departments for admissions and scheduling.
• Bilingual in Spanish and English preferred.

Responsibilities

• Supervises, directs, and reviews work of staff.
• Oversees complex registration and billing processes.
• Maintains patient records and ensures data accuracy.
• Interacts with patients and staff to provide excellent customer service.
• Coordinates training and staff development.

Skills

Supervision

Staff training

Customer service

Communication

Bilingual (Spanish/English)

Tools

Hospital information system

Job description

Natividad Medical Center in Salinas, CA seeks a Supervising Patient Services Representative for the Specialty Clinic. The role supervises staff, manages patient intake, registration, and billing processes, and ensures compliance with regulatory requirements.

The ideal candidate will be bilingual in Spanish and English, have strong leadership and communication skills, and be able to coordinate admissions and data entry within the hospital information system.