Patient Services Specialist I - Registration

Texas Tech University Health Sciences Center; Lubbock (TX); Sur place; USD 21 000 - 39 000; Plein temps

Avantages offerts par ce poste

Health Plans

Paid Time Off

Retirement Plans

Wellness Programs

Mother-Friendly Workplace

Résumé du poste

TTUHSC in Lubbock, Texas is seeking a Patient Services Specialist I to support clinic patient flow, greeting patients, collecting insurance information, scanning IDs, and entering data into the EMR while coordinating scheduling and billing tasks.

The position requires a high school diploma, 2–3 years clinical experience preferred, familiarity with EHR systems such as Epic, and bilingual English/Spanish is a plus.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2–3 years of clinical setting experience.
• Experience with EHR systems (Epic) and medical terminology is advantageous.

Responsabilités

• Greet patients professionally at check-in and check-out.
• Collect insurance information and verify/update as needed.
• Scan insurance and patient IDs into the EMR.
• Verify and correct patient demographics as necessary.
• Call patients to verify or reschedule appointments.
• Schedule follow-up appointments and testing as needed.

Connaissances

Clinical setting experience

Medical terminology

Cash handling

Bilingual English/Spanish

Formation

High School diploma or equivalent

Outils

Epic

Description du poste

Introduction

TTUHSC provides so much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

Position Description

With close direction, the PSS I performs standard clerical responsibilities that impact clinic patient flow, in accordance with established procedures. Responsibilities may include registration, scheduling, collections, and/or insurance authorizations.

Major/Essential Functions

• Greets patients professionally and courteously at the beginning and end of the visit.
• Requests insurance information and updates as necessary.
• Scans insurance and patient picture identification into the EMR.
• Correct patient's demographic information as necessary.
• Call patient to verify rescheduled appointments.
• Request any additional payments and schedule the next follow-up appointment and or testing.

Required Qualifications

High School diploma or equivalent.

Preferred Qualifications

• 2-3 years in working in a clinical setting.
• Experience using and knowledge of medical terms.
• Experience using electronic health record (EHR) systems such as Epic.
• Experience with patient registration, scheduling, check-in/check-out, or patient access functions
• Bilingual proficiency (English/Spanish) preferred.
• Experience handling cash transactions and co-payments

Required Attachments

Resume / CV

Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:

• Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Job Type

Full Time

Pay Basis

Hourly

Pay Grade Minimum

15

Pay Grade Maximum

28.5

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Grant Funded?

No

Travel Required

Up to 25%

Shift

Day

Schedule Details

Monday - Friday; 8:00 - 5:00

Does this position work in a research laboratory?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.