Patient Services Specialist I - PRN Nights/Weekends

Hugh Chatham Health; Sparta (NC); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Job summary

Hugh Chatham Health is seeking a part-time Registration Clerk to support patient intake and verification processes. This PRN role involves nights and weekends as needed, approximately 24 hours per week, to ensure accurate demographic, insurance, and payment information is collected at check-in.

Responsibilities include creating initial electronic health records, maintaining HIPAA compliance, and assisting patients with co-pays and financial discussions while delivering exceptional customer

Qualifications

• High school graduate required.
• Excellent customer service and communication skills essential.
• Ability to multitask and work in fast-paced environment.

Responsibilities

• Create initial electronic health record foundation and ensure patient identity accuracy.
• Check in and register patients, collect demographics, insurance, and co-pays.
• Explain insurance basics and discuss financial obligations with patients.
• Ensure HIPAA compliance and safeguard patient information.
• Schedule appointments and provide clear pre-visit guidance.
• Provide welcoming, professional patient interaction and assist with requests.
• Manage EHR work queues per department procedures.

Skills

HIPAA compliance

Customer service

Communication skills

Organizational skills

Problem solving

Detail oriented

Insurance terminology

Education

High School graduate

Tools

EPIC electronic medical record

Insurance verification

Microsoft Office

Job description

Hugh Chatham Health is seeking a part-time Registration Clerk to support patient intake and verification processes. This PRN role involves nights and weekends as needed, approximately 24 hours per week, to ensure accurate demographic, insurance, and payment information is collected at check-in.

Responsibilities include creating initial electronic health records, maintaining HIPAA compliance, and assisting patients with co-pays and financial discussions while delivering exceptional customer