Evening Patient Access & Billing Specialist

Hughston Clinic; Phenix City (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

Hughston Clinic is seeking a Patient Access Representative to support ER registration, PBX, payer verification, and point-of-service collections. The role emphasizes accurate data gathering, benefits verification, and timely collection of patient financial responsibility at the point of service.

The position requires strong customer service, typing and basic math skills, and previous hospital/medical office experience is preferred. CPAR or CHAA certifications are a plus.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and verbal communication.
• Typing proficiency and basic math skills.
• Previous hospital or medical office experience preferred.
• CPAR or CHAA certification preferred.

Responsibilities

• Account intake and data entry with accuracy, updating demographic and financial information.
• Verify insurance benefits and collect at point of service.
• Explain balances and obtain signatures for required forms.
• Document notes on accounts and communicate with patients.
• Maintain HIPAA and EMTALA compliance.

Skills

Customer service

Typing

Math skills

Communication skills

Office experience

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Hughston Clinic is seeking a Patient Access Representative to support ER registration, PBX, payer verification, and point-of-service collections. The role emphasizes accurate data gathering, benefits verification, and timely collection of patient financial responsibility at the point of service.

The position requires strong customer service, typing and basic math skills, and previous hospital/medical office experience is preferred. CPAR or CHAA certifications are a plus.