Patient Services Specialist I (On-Site)

Texas A&M University System; Dallas (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation leaves

Retirement plan

Job summary

Texas A&M University Health Science Center in Dallas is seeking a Patient Services Associate I to provide front-desk and patient support in the Clinical Affairs department. The role requires professionalism and the ability to handle high-volume tasks while maintaining accurate patient records and schedules.

The position is on-site in Dallas with typical hours Monday–Friday 8am to 5pm. Salary is commensurate with experience, with benefits including healthcare and retirement options.

Qualifications

• High school diploma or equivalent.
• Two years of related experience in a general office setting.
• Knowledge of word processing and spreadsheet applications.
• Knowledge of standard office protocol and the use of standard office equipment.
• Knowledge of the use of a multi-line phone system.
• Some college credit hours (preferred).
• More than two years of related experience in a general office setting (preferred).
• Cashier experience (preferred).
• Bilingual in a language (Spanish/English) (preferred).

Responsibilities

• Patient Service Associate – Provides customer service to patients and maintains records; greets and checks in patients; verifies insurance eligibility and obtains referrals/authorizations.
• Financial – Collects payments and documents in EMR; balances monies and creates reports.
• Treatment Code Data Entry – Assists with entering treatment codes and processing patient refunds.

Skills

Word processing

Spreadsheet

Office protocol

Multi-line phone system

Bilingual (Spanish/English)

Education

High school diploma or equivalent

Some college credit hours

Two years related experience

Job description

Texas A&M University Health Science Center in Dallas is seeking a Patient Services Associate I to provide front-desk and patient support in the Clinical Affairs department. The role requires professionalism and the ability to handle high-volume tasks while maintaining accurate patient records and schedules.

The position is on-site in Dallas with typical hours Monday–Friday 8am to 5pm. Salary is commensurate with experience, with benefits including healthcare and retirement options.