Patient Services Specialist I: Labor & Delivery Care

Utmb; Galveston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

UTMB Health in Galveston seeks a Patient Services Specialist I in Labor & Delivery to deliver outstanding customer service and coordinate clerical and medical activities for patients. Responsibilities include registration, scheduling, and facilitating access to UTMB services for new and returning patients.

The role requires an Associate degree or equivalent experience, with BLS certification to be obtained within 90 days of hire and maintained during employment. Full-time, day shift.

Qualifications

• Associate degree required with no experience; equivalent education/experience may be considered.
• BLS certification required within 90 days of hire and maintained during employment.

Responsibilities

• Deliver high-level customer service in all interactions with patients and staff.
• Coordinate patient registration and scheduling, including reminders and financial counseling as needed.
• Pre-register patients and verify demographics and third-party coverage.
• Communicate with patients and care teams to address access or authorization obstacles.

Skills

Customer service

Communication

Problem solving

Data entry

Education

Associate degree

Tools

Excel

Word

Database management

Job description

UTMB Health in Galveston seeks a Patient Services Specialist I in Labor & Delivery to deliver outstanding customer service and coordinate clerical and medical activities for patients. Responsibilities include registration, scheduling, and facilitating access to UTMB services for new and returning patients.

The role requires an Associate degree or equivalent experience, with BLS certification to be obtained within 90 days of hire and maintained during employment. Full-time, day shift.