Patient Services Specialist I TDCJ

The University of Texas Medical Branch; Galveston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Services Specialist I role at UTMB Health focuses on delivering a positive patient experience by exceeding expectations in customer service and patient care. The position coordinates clerical and medical activities of a healthcare team, handles patient registration, and facilitates access to UTMB services for new and returning patients.

Associate degree is required, with consideration given to an equivalent education/experience combination.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Relevant to role experience may be considered in lieu of degree.
• BLS certification within 90 days of hire and maintained during employment.

Responsibilities

• Coordinate clerical and medical activities of the healthcare team.
• Manage patient registration activities and access to UTMB services for new and returning patients.
• Deliver a positive patient experience through customer service and care.

Skills

Customer service

Clerical coordination

Healthcare teamwork

Education

Associate degree

Tools

BLS Certification

Job description

Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position.

Job Summary

The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Primary Location

United States-Texas-Galveston

Work Locations

0449 - TDCJ Hospital

Job

Clerical & Administrative SupportRegular

Shift

Standard

Employee Status

Non-Manager

Job Level

Day Shift

Job Posting

Oct 5, 2026, 9:47:36 PM