Patient Services Specialist: Healthcare Access Advocate

Wfall; Bend (OR); On-site; USD 25,540 - 31,188; Full time

Job summary

Wfall seeks a Patient Services Representative in Bend, Oregon to provide administrative support in a primary care clinic focused on serving all clients, particularly those facing barriers to care. Responsibilities include patient registration, scheduling, billing inquiries, and maintaining patient records. Ideal candidates will have a High School Diploma or GED, experience in healthcare or customer service, and strong computer skills, especially in Microsoft Office. This full-time position offers a wage of $18.54 to $22.64/hour and emphasizes excellent customer service.

Qualifications

• High School Diploma or GED required.
• Experience in healthcare, customer service, or public relations preferred.
• Strong computer skills including Microsoft Office.

Responsibilities

• Adhere to the mission of Waterfall Community Health Center.
• Ensure patient registration and scheduling needs are met.
• Field phone calls regarding billing issues and patient concerns.

Skills

Health care experience

Customer service experience

Computer skills (Microsoft Office)

Verbal and written communication

Problem-solving skills

Organizational skills

Education

High School Diploma or GED

Tools

EPIC EHR system

Microsoft Office

Job description

Wfall seeks a Patient Services Representative in Bend, Oregon to provide administrative support in a primary care clinic focused on serving all clients, particularly those facing barriers to care. Responsibilities include patient registration, scheduling, billing inquiries, and maintaining patient records. Ideal candidates will have a High School Diploma or GED, experience in healthcare or customer service, and strong computer skills, especially in Microsoft Office. This full-time position offers a wage of $18.54 to $22.64/hour and emphasizes excellent customer service.