Patient Services Specialist – Front Desk (Sign-On $500)

Tenet Healthcare; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off

Career development

Continuing education

Health savings accounts

Flexible spending accounts

Employee Assistance program

Employee discounts

Pet insurance

Legal insurance

Accident insurance

Critical illness insurance

Long term care

Elder & childcare

Auto & home insurance

Job summary

Tenet Physician Resources is seeking a front office professional to support a physician practice in a non-exempt medical office setting. The role focuses on patient greeting, scheduling, data entry, insurance verification, and prompting smooth daily operations.

Responsibilities include handling appointment logistics, collecting co-pays, posting charges, and guiding patients through office policies and the patient portal. A strong customer service background is essential.

Qualifications

• Two years of customer service experience, preferably in a medical office setting.
• High school diploma or GED required with completion of a medical office assistant program preferred.

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance; assists in checking out patients and referral processing
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice
• Explain and enroll patients in the patient portal

Skills

Customer service

Front desk

Phone etiquette

Data entry

Insurance verification

Education

High school diploma/GED

Medical office assistant program

Job description

Tenet Physician Resources is seeking a front office professional to support a physician practice in a non-exempt medical office setting. The role focuses on patient greeting, scheduling, data entry, insurance verification, and prompting smooth daily operations.

Responsibilities include handling appointment logistics, collecting co-pays, posting charges, and guiding patients through office policies and the patient portal. A strong customer service background is essential.