Patient Services Specialist: Front Desk & Scheduling

Talentify; Sullivan (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan and 401(k) matching

Paid time off

Job summary

Missouri Baptist Sullivan Hospital is seeking a full-time Patient Services Representative to be the initial point of contact for front-office activities in Sullivan, Missouri. The role includes patient check-ins, appointment scheduling, and maintaining patient financial records, with potential switchboard duties as needed.

Responsibilities include handling calls, performing receptionist duties, verifying insurance information, collecting payments, and data entry of charges.

Qualifications

• High School Diploma or GED required.
• Experience: 2-5 years in similar front-office or patient service roles.

Responsibilities

• Handle telephone calls from patients and staff; triage as needed.
• Perform front-desk duties with professionalism and attention to detail.
• Verify insurance information, collect payments, and maintain patient financial records.
• Enter service charges and codes; coordinate with Central Billing Office to ensure charges are captured.

Job description

Missouri Baptist Sullivan Hospital is seeking a full-time Patient Services Representative to be the initial point of contact for front-office activities in Sullivan, Missouri. The role includes patient check-ins, appointment scheduling, and maintaining patient financial records, with potential switchboard duties as needed.

Responsibilities include handling calls, performing receptionist duties, verifying insurance information, collecting payments, and data entry of charges.