Patient Services Specialist - Front Desk & Scheduling

Cardiovascular Institute of the South; Morgan City (LA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Disability insurance

Life insurance

Training resources

Annual merit-based increases

Company events

EAP for employees and dependents

Job summary

Cardiovascular Institute of the South in Morgan City seeks a friendly front desk receptionist to welcome patients, manage check-in/out, schedule appointments, and handle payments and medical records.

You will support the clinical and billing teams with accurate documentation, maintain HIPAA compliance, and help ensure smooth patient flow and a positive patient experience.

The role emphasizes clear communication, dependability, and the ability to learn computerized medical office systems.

Qualifications

• High school diploma with strong communication and customer service skills.
• Knowledge of patient scheduling, billing, and insurance processes preferred.
• Ability to quickly learn and use computerized medical office systems.

Responsibilities

• Perform front-desk duties such as patient check-in/out, appointment scheduling, and handling payments and medical records.
• Serve as the first point of contact for patients, ensuring a professional and welcoming environment.
• Support clinical and billing teams with accurate administrative and clerical documentation.
• Ensure smooth patient flow by managing appointments, follow-ups, and no-shows.
• Maintain HIPAA privacy and security standards while handling sensitive patient data.

Skills

Customer service

Communication

Scheduling

Billing processes

Insurance knowledge

Computer skills

Education

High School diploma or higher

Tools

Medical office software

Job description

Cardiovascular Institute of the South in Morgan City seeks a friendly front desk receptionist to welcome patients, manage check-in/out, schedule appointments, and handle payments and medical records.

You will support the clinical and billing teams with accurate documentation, maintain HIPAA compliance, and help ensure smooth patient flow and a positive patient experience.

The role emphasizes clear communication, dependability, and the ability to learn computerized medical office systems.